Disclaimer Summary
Direct Sound, LLC products carry a full warranty, however, those warranties only apply to the original purchaser and are NOT transferable. The warranties apply and are good only for purchases of Direct Sound products purchased directly from Direct Sound or an authorized dealer. For any purchases from unauthorized sources either online or otherwise, Direct Sound has no way of determining whether these products are used, refurbished, counterfeit, stolen, or otherwise compromised. If you want to confirm whether a source of our products is authorized or to find an authorized dealer near you, please feel free to contact us at (314) 845-7667 or email at customersupport@extremeheadphones.com and we will be happy to assist you.
Direct Sound LLC is not directly affiliated with Amazon, eBay, and any other similar seller platforms. Direct Sound does not sell to Amazon, eBay, or other similar seller platforms Direct Sound LLC, a designer, and manufacturer of professional audio equipment, maintains its website for the promotion and sale of its products in support of its authorized dealers and distributors. Amazon, eBay, etc., are viable platforms to purchase our products from some of our authorized dealers, however, Direct Sound has no control over the quality, availability, servicing, and pricing of products advertised on these other platforms. Direct Sound LLC only supports its authorized dealers and direct customers.
Note: The "Visit the Direct Sound Store" link on Amazon is inaccurate and is a direct violation of Direct Sound's Intellectual Property rights. Please disregard this Amazon link.
Recognized Authorized U.S. Dealers are:
Access Percussion
Alto Music
B & H
Bananas At Large
Big 5 Electronics
Fork's Drum Closet
Front End Audio
GearNuts
Guitar Center
Lazervison
Lone Star Percussion
Music Village
Musician's Friend
Pitbull Audio
Sam Ash Music
Sweetwater
Vintage King Audio
Woodwind and Brasswind
Zen Pro Audio
Pro Audio Solutions
Please contact us if you have some concerns that you are getting the latest version v3.0 Direct Sound® Extreme Isolation® headphones.